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Frontline Scheduling Coordinator (Inner Sydney)

www.4voices.org.au

Keep our frontline services running smoothly

4 Voices is a charity supporting women facing domestic violence, homelessness, isolation, and hardship. We connect women to safety, support, and a path forward; on the street, over the phone, or online. Our volunteers provide real help, hope, and dignity while restoring connection and empowering change.

As a Frontline Scheduling Coordinator Volunteer, you will play a key role in ensuring our frontline services operate seamlessly across Brisbane, Logan, and Ipswich. You will coordinate volunteer schedules, support team leaders, and help maintain consistent, high-quality service for women accessing our programs.

What we offer you:

  • A meaningful volunteer role with tangible impact on frontline services
  • Connection with a mission-driven, values-focused team
  • Opportunities to develop organisation, coordination, and planning skills
  • A flexible volunteer role supporting the smooth delivery of vital services

What you will do:

  • Schedule new volunteers into shifts following induction and onboarding
  • Review and coordinate daily schedule gaps to ensure adequate coverage and continuity of service
  • Liaise with Frontline Leaders and State Managers to understand operational priorities and resourcing needs
  • Support short-term rescheduling to address absences, cancellations, or shift changes
  • Maintain visibility of driver and Team Leader availability for accurate workforce planning
  • Assist in preparing weekly scheduling reports, identifying risks, and supporting proactive resource planning

Who we are looking for:

  • Clear and professional communicator, able to liaise with leadership and volunteers
  • Highly organised with strong attention to detail and accurate record-keeping
  • Confident using scheduling systems, spreadsheets, and Microsoft apps
  • Able to prioritise tasks and adapt quickly to changing operational needs
  • Proactive, reliable, and comfortable working with digital admin tools
  • Committed to supporting frontline services that make a real difference in women’s lives

Join 4 Voices as a Frontline Scheduling Coordinator and help keep our shifts staffed, so our volunteers can deliver connection, care and hope to women each week.

To progress your application, we kindly ask that you email us a copy of your resume directly to briele@4voices.org.au