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Volunteer Palliative Care Westmead Hospital

WSLHD Supportive and Palliative Care unit

Essential Skills & Qualities Compassion & Empathy – A caring nature and the ability to connect with others in distress.

Active Listening – Attentiveness to the needs and emotions of patients and families.

Emotional Resilience – The ability to cope with end-of-life situations and maintain professionalism.

Patience & Understanding – Sensitivity to the needs of patients facing terminal illness.

Non-Judgmental Attitude – Respect for diverse beliefs, cultures, and end-of-life choices.

Confidentiality & Discretion – Upholding privacy and dignity in all interactions.