Volunteer Palliative Care Ward Auburn Hospital
Key Duties of a Palliative Care Volunteer Providing Companionship – Engage in conversations, offer a listening ear, or simply sit with patients for comfort.
Offering Emotional Support – Support patients and their families through presence, reassurance, and empathy.
Assisting with Non-Medical Needs – Help with small tasks such as reading to patients, writing letters, or providing hand massages.
Supporting Families & Caregivers – Offer respite by keeping patients company while caregivers take a break.
Creating a Calming Presence – Maintain a peaceful, respectful, and comforting environment.
Observing & Reporting – Share any relevant observations with healthcare staff while maintaining confidentiality.
Essential Skills & Qualities Compassion & Empathy – A caring nature and the ability to connect with others in distress.
Active Listening – Attentiveness to the needs and emotions of patients and families.
Emotional Resilience – The ability to cope with end-of-life situations and maintain professionalism.
Patience & Understanding – Sensitivity to the needs of patients facing terminal illness.
Non-Judgmental Attitude – Respect for diverse beliefs, cultures, and end-of-life choices.
Confidentiality & Discretion – Upholding privacy and dignity in all interactions.