About the role

The Business Support Volunteer will play a key role in supporting the growth and sustainability of ASRC Social Enterprises by assisting with business initiatives, supporting business planning, and monitoring and evaluation (M&E). This role will help strengthen ASRC's impact by supporting business growth strategies, identifying new market opportunities, and supporting in optimising current business processes.

Program: Social Enterprises

The ASRC Social Enterprises exist to create pathways to sustainable employment and financial independence for people seeking asylum. The ASRC currently operates two social enterprises - ASRC Catering and ASRC Cleaning. These enterprises provide people seeking asylum with training and work experience to develop new skills and regain autonomy and purpose.

Our Social Enterprises are in an exciting period of increasing impact through business growth. By scaling existing enterprises and exploring new market opportunities we aim to create more jobs and employment pathway opportunities for people seeking asylum living in the community.

Key Responsibilities

• Conduct research on market trends, competitor analysis, and customer
• insights for Catering, Cleaning, and Journeys Café.
• Identify new business opportunities and potential partnerships to support revenue growth.
• Assist in the collection, analysis, and reporting of key M&E metrics
• Identify potential clients and partners to expand ASRC’s customer base
• Provide general administrative support, including data entry, maintaining
• client databases, and scheduling meetings as needed.
• Assist with preparing materials for business development meetings.

What we’re looking for

• Strong research and analytical skills.
• Experience or interest in business development, sales, or marketing.
• Knowledge of social enterprises, non-profits, or small business growth strategies is a plus.
• Excellent written and verbal communication skills.
• Ability to work independently and collaboratively in a dynamic team environment.
• Strong organisational and time-management skills.

About Us

The Asylum Seeker Resource Centre (ASRC) is the largest aid, employment, health, and advocacy organisation for people seeking asylum in Australia. The ASRC provides a range of direct services as well as participating in law reform, campaigning, and lobbying. The human rights of people seeking asylum and refugees are at the foundation of all we do and the workforce makes it happen, doing the work to bring the vision and purpose to life.

Our organisational values are: Welcoming, Authentic, Courageous, and Collaborative

For more information email volunteer@asrc.org.au