Volunteers may provide a range of support to help patients and their carers and families at this difficult time. This includes emotional support and respite for carers, or the companionship to support a person who is at end of life, either at home or in hospital - Nepean or Hawkesbury Hospital.

In palliative care, client biography combines life review, reminiscence, and life story published into the written form to become permanent records of reflections, events, and memories, for the patient/client and their family. Being a biographer provides an opportunity for volunteer to meet with client and to record their life stories – captured for future generations.