• Ongoing long term position
• 7am to 10am (3 hour commitment)
• Weekday – commitment of 2 to 3 consecutive weekdays
• Weekend – commitment on both Sat & Sun

The program

Telecross is a programme supporting isolated and elderly people by providing a daily phone call to check on their wellbeing and safety. The calls support people to live independently in their own homes, providing peace of mind and reassurance.

Telecross volunteers are rostered to make a brief phone call between 7am – 9:30am to check on the wellbeing of clients who are isolated and are at a risk of accident or illness that may go unnoticed.

Volunteers keep records of all the calls made and ensuring the confidentiality of clients is maintained at all times.

Currently during the COVID-19 pandemic we are delivering the service through community based home calls with the aim to transition back to the Call Centre in Blacktown.

The opportunity

If you are someone who is reliable, possess good conversational skills and ability to relate to older people, then you are the person we are looking for!

The impact

As a Telecross Call Centre Volunteer, you’ll provide peace of mind and be a friendly voice to people who are elderly or have disability. This role will provide you the opportunity to engage with isolated and elderly people in a positive way.

Red Cross will ensure you have training, ongoing support and access to other opportunities within the World’s largest humanitarian network.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply.