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Membership Services Officer (Volunteer)

  • Location: Maroochydore QLD
  • Commitment: Regular - more than 6 months
  • Category: Community Services
  • Time Required

    At least 2 days a week. Days negotiable. Our office hours are 9am to 3pm Monday to Friday. Possible opportunity for remote working (ie working from home).

  • Suitable for
    • Skilled Volunteers
    • Centrelink Volunteers
    • Online & Remote Volunteers
  • Type of work
    • Education & Training
    • Administration & Office Management
    • Marketing, Media & Communications
  • Training

    On the job training as well as ongoing training and development.

Volunteering Sunshine Coast (VSC) is committed to helping our community by offering the following assistance:

  • Support people to make informed choices about volunteer work.
  • Assist people who are seeking paid employment to participate in volunteer work with a view to updating and increasing skills as well as building self esteem.
  • Refer volunteers to not-for-profit organisations across all sectors of the community.
  • Encourage the government, community and corporate sectors to recognise the value of volunteering.

Primary Purpose of Position:

  • Provide support services to Volunteering Sunshine (VSC) Coast member organisations.
  • Maintain Customer Records Management (CRM) database records for member organisations.
  • Facilitate the online advertising of volunteer positions for member organisations.
  • Coordinate and provide CRM software training to member organisations.
  • Work in a team environment.

Duties include:

  • Maintain VSC database as well as online and other documentation.
  • Generate periodic and adhoc reports as required.
  • Assist member organisations by formulating and posting (advertising) volunteer positions.
  • Proactively market VSC services to prospective new member organisations.
  • Arrange the generation of invoices and record payments.
  • Coordinate and provide monthly training for representatives from member organisations in the use of VSC CRM software.
  • Correspond with member organisations to ensure the maintenance of accurate recorded for organisation.
  • Be a point of contact and support to VSC member organisations.


You can not apply for this role as it is no longer available.