KEY RESPONSIBILITIES 1.Manage phone calls and Correspondence 2.General office administration duties 3.Update Client Management System 4.Process consumer referrals 5.Assist with consumers annual assessments 6.Assist and maintain brochures, newsletters, handbook and forms SKILLS, EXPERIENCE & ATTRIBUTES:

1. A positive attitude with high level of enthusiasm.
2. Good communication, interpersonal and strong organisational skills.
3. Dedicated, self-motivated and a demonstrated empathy to the needs of older people.
4. Confident in using computers
5. Understand the importance of privacy and confidentiality and community services volunteer limitations.

BENEFITS FOR THE VOLUNTEER:

1. An opportunity to make a difference to the older people’s lives within the community.
2. Gain confidence and new skills.
3. A pathway for future career in community services.
4. Join and inclusive and supportive team.
5. Meet new people and contribute.