·        Assisting volunteers,clubs,athletes with online registrations over the phone ·        Experience  in delivering exceptional customer service for our volunteers ·        Responding promptly to telephonic inquiries and communicating in relation to the requirements of the forms ·        Administration experience across a broad range of tasks ·        Ensure optimum volunteer satisfaction level by accurate handling of queries ·        Maintaining a positive, empathetic and professional attitude with the  volunteers at all times .        Acknowledging and resolving complaints

To perform well in this role you should have: ·        Experience in a customer service role with a strong customer service focus . ·        Excellent communication and interpersonal skills, including time management and ability to work autonomously as well as being a team player.

.        Excellent command over English language

·        An independent self-starter with demonstrated initiative and problems solving skills ·        You have a strong work ethic and can be relied upon to work unsupervised ·        You are a positive and active team player ·        Strong keyboarding skills