Duties include:

• Providing telephone support to CALD clients as required
• Providing culturally appropriate support during interactions with culturally and linguistically diverse (CALD) clients
• Filing, photocopying, archiving, scanning, telephone calls as required under the direction of various SWCT team members
• Human Resource activities as directed by the Operations Manager
• CALD community engagement project activities as directed by the CALD Community engagement officer

Essential Skills:

• Ability to speak, read and write in one or more of the aforementioned languages
• Cross cultural communication skills
• Ability to volunteer as a constructive team member
• Demonstrated administration skills relevant to SWCT
• Demonstrated ability to manage time and meet deadlines
• Demonstrated conflict resolution and negotiation skills
• Ability to take direction
• Ability to maintain confidentiality
• Demonstrated ability to be self motivated and show initiative
• Demonstrated knowledge of Work Health and Safety requirements with regard to working in an office
• Knowledge of the Campbelltown, Camden, Wollondilly, Fairfield and Liverpool Local Government Area