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Public Relations; Marketing Officers and Coordinator (Not-for-Profit & Charity Organisation)

  • Location: Across: Sydney NSW, Melbourne VIC, St Kilda VIC, Prahran VIC, Hawthorn VIC, Camberwell VIC, Canberra ACT, Queensland QLD
  • Commitment: Regular - more than 6 months
  • Category: Community Services
  • Time Required

    10 hours per fortnight (negotiable)

  • Suitable for
    • People with disability
    • Groups of 10 or more
    • Families with Children
    • Skilled Volunteers
    • Centrelink Volunteers
    • Online & Remote Volunteers
  • Type of work
    • Education & Training
    • Retail & Sales
    • Fundraising & Events
    • Arts, Craft & Photography
    • IT & Web Development
    • Translating & Interpreting
    • Governance, Boards & Committees
    • Tutoring & Coaching
    • Administration & Office Management
    • Marketing, Media & Communications
    • Research, Policy & Analysis
    • Companionship & Social Support
    • Writing & Editing
  • Training

    Every volunteer in DCSS Australia will undertake the training free of charge: - Fair Work Ombudsman (FWO); - Council of Social Services (QCOSS); - Mandate Report Training, for both Victoria and New South Wales; - Others as required and or negotiated.

  • Reimbursement


  • Requirements
    • Working with Children Check *
    • National Police Certificate *

    Every application is based on merit, we have minimum standards which must be met by every candidate and position to work with our organisation.
    1. Australian Citizenship/Permanent Resident;
    2. Relevant Qualifications and Certificates/Registrations;
    3. Minimum of 3 years of relevant experience within Australia;
    4. Great communication and listening skills;
    5. Ability to commit the required time for the position and be able to commit to a 12-month position (minimum);
    6. Upon engagement, you will be required to have or obtain a Working with Children Check (WWCC) and a National Police Check (NPC), which is conducted alongside our partnered charity agency.

    * May be arranged via the Organisation. Details to be provided on expression of interest.

Key Responsibilities:

  • Maintain and update information online and engaging with users via social media platforms such as Instagram, Twitter and Facebook
  • Monitor publicity and conduct research to find out the concerns and expectations of our internal and external stakeholders.
  • Plan, develop and implement PR strategies; communicating it to colleagues and key spokespeople; liaising with, and answering enquiries from media, volunteers and other organisations, often via telephone and email as well as other social media; and researching, writing and distributing press releases to targeted media; if required.
  • Develop and edit in-house communications, case studies, speeches and newsletters; preparing and supervising the production of publicity brochures, handouts, direct mail leaflets, promotional videos, devising and coordinating photo opportunities, films and multimedia programmes,
  • Organise and assist with events including fundraisers, volunteer fairs, Midsumma festival and open days; sourcing and managing, speaking and sponsorship opportunities; fostering community relations through events such as open days and through involvement in community initiatives; and managing the PR aspect of a potential crisis situation
  • Work closely with volunteers across the organisation to identify and develop opportunities as well as strategies to achieve values of DCSS Australia.

Skills, Qualifications and Experiences: We are looking for creative communicators as our PR Coordinator with:

  • Tertiary qualifications in Public Relations, Communications or Journalism is preferred however not essential
  • Minimum 2 years’ experience in media or public relations in business or not for profit setting is essential.
  • Ability to demonstrate their experience to protect, enhance or build their reputations through social media
  • Ability to analyse complex ideas and position them in an appealing way on social media
  • Outstanding problem-solving and time management skills with remarkable attention to details required- You should be able to analyse the organisation/ situation, find positive messages and translate those messages into positive media stories.
  • Excellent interpersonal and communication skills with the ability to negotiate and effectively maintain relationships with media contacts and volunteers from diverse backgrounds