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Customer Service Volunteer

Cancer Council SA
Logo for Cancer Council SA

The Marketing, Fundraising and Relationships Unit is responsible and accountable for generating the revenue required to fund strategies for a cancer free future.

This role is focused on outbound customer service calls to our valuable volunteers, fundraisers and donors for a variety of projects by Cancer Council SA. It’s a courtesy call to keep them informed and saying “thank you” for their contribution to Cancer Council SA.

Broad role requirements

  • Using Salesforce and excel spreadsheets to navigate call lists.
  • Data entry into Salesforce and excel spreadsheets.
  • Confident in reading from scripts for the intention to increase registrations and/or revenue.
  • Confident phone manner with strong customer service experience to convey information correctly.
  • Ability to build rapport and engage with clients.

There are peak periods and can be interval periods between each project. All training will be provided.

You can not apply for this role as it is no longer available.