Volunteers are the heart and soul of the Australian Masters Games and make a huge contribution to the success of the event. In 2019, we are looking for over 1000 friendly volunteers to join our team in delivering our 17th biennial event!

We have a variety of opportunities on offer, each requiring different skills, experience and time commitment:

Accreditation Assist in the efficient operation and delivery of accreditation collection services for all participants (i.e. competitors, supporters and non-playing officials). Key tasks may include:

• Data entry and processing tasks
• Preparation and distribution of registration and accreditation materials
• Greet Games participants at Accreditation Centre and check-in points
• Verify AMG registrations and issue accreditation passes
• Assist with accreditation enquiries
• Maintain and refresh accreditation areas

Administration Assist Games Administration staff to ensure the smooth operation and delivery of all administrative aspects during the preparation and delivery of the Games. Key tasks may include:

• Responding to phone and email queries
• Customer service
• Computer/office tasks including word processing, filing, mail-outs, updating spreadsheets
• Lost and found property
• Refill and refresh office supplies
• Medical incident reporting and data entry
• Provide general administrative support for AMG staff and other work areas

Operations & Logistics Assist in the efficient delivery of logistical operations for Games participants, stakeholders and workforce. Key tasks include:

• Create and administer documents (e.g., venue lists, venue maps, inventory logs, etc.)
• Day-to-day operational duties at the Games Logistics Centre and/or Games Village
• Bump in and out of games venue infrastructure at community and social events
• Assist with relocation and set-up of signage, goods and equipment at Games venues
• Assist with transport of equipment and passengers
• Assist with games kit bag collation, movement and distribution

Workforce Assist in the delivery of the volunteer program. Key tasks include:

• Preparation of volunteer allocations, rosters, induction and training information
• Conducting phone and face-to-face interviews with potential workforce
• Meet and greet workforce members during uniform and accreditation collection
• Organise and maintain uniform and accreditation supplies as needed
• Distribution of workforce meals and meal vouchers
• Assist with volunteer breaks and redistribution where necessary
• Maintaining the Workforce Check In and Break Area at the Games Village Major Sponsor

Brand As the first face at Games venues, Brand Ambassadors will provide exceptional customer services, local knowledge and games information to participants. Key tasks include:

• Meet and greet participants at accreditation centres, sports venues and games events (Expo, Opening Ceremony, etc.)
• Assist in managing and maintaining safe participant traffic flows, entrances and exits
• Provide information/ directions on games services and programs including registration, accreditation, ceremonies, toilets, food and beverages along with other general enquiries
• Maintain marketing collateral (e.g. brochures, flyers) at the Games Information Booth
• Assist in directing relevant participants (e.g. non-registered participants, lost accreditation passes, registration withdrawals and transfers) to the Accreditation Help Desk area
• Provide basic information and assistance with tourism, transport and visitor information services or referral to relevant service
• Assist with Special Events (e.g. VIP hosting, athlete march marshalling)

Marketing, Media & Communications Assist with the delivery of communication services including media and public relations in the lead up to and during the Games. Key tasks include:

• Content generation for media releases, e-newsletters, athlete profiles, etc.
• Research key facts and statistics
• Proofreading and fact checking of marketing collateral and online content
• Sourcing and supplying content for social/print media and newsletters
• Photography/videography at sporting events, social functions and other games events
• Daily uploads of media releases, relevant news and information to the Games website
• Perform face-to-face interviews with Games participants and workforce
• Assist media and communications staff as required

All roles require availability during Games Time (5-12 October) with some roles offering shifts in the event lead up.