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Volunteer Information Officer

  • Location: Adelaide SA
  • Commitment: Regular - more than 6 months
  • Category: Community Services
  • Time Required

    Minimum 4 hours per week

  • Type of work
    • Administration & Office Management
    • Research, Policy & Analysis
  • Requirements

    - Able to record information clearly and accurately
    - Experience using computers and knowledge of Microsoft Office suite, Internet and email
    - Knowledge of and interest in the nonprofit and community sector
    - Knowledge of and interest in editorial styles
    - Initiative and a desire to contribute to continuous improvement
    - Reliable, dependable and punctual
    - Ability to follow procedures and instructions
    - Ability to work with information and records
    - Fluent written and verbal English
    - Ability to communicate effectively by telephone

    Please Note: As each organisation provides different levels/types of insurance, volunteers are reminded to check with the organisation as to the type of insurance provided for volunteers (e.g. Volunteer Personal Accident Insurance)

Need to Use Your Experience? Would you like to use your existing work history, experience, skills and knowledge to help people connect with their community? Want to talk to a range of interesting community service groups across the state and find out what's happening in SA? Try Us!

What do we offer? A chance to practice your library and information management, communication and customer service skills, social media or journalistic reporting flair, while learning about the community service sector in South Australia.

What's the role?

  • Assist in keeping the SAcommunity directory up-to-date with an opportunity to collect community stories for our media channels
  • Search online for information about community services including government services, non-government charities and not-for-profits.
  • Call, email and interpret responses from organisations to obtain current details, summarise information and use style guides to update and arrange data on our web-based public directory and database.
  • Interview community service groups to create storytelling articles for our social media channels to foster capacity building, promote local community activities and events and help raise the profile of local services and encourage public participation.

SAcommunity's centralised database conserves, maintains and maximises community service information with the data used by a stakeholder network of government, local councils, public libraries, providers and public for communication, research, decision-making, networking, partnerships and referrals.


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