Proudly Local. Proudly Community.

Prospect Community Services is proudly local, proudly connected, and deeply committed to Charters Towers and the wider community.

We are more than a service provider — we are part of the community we serve. We live here. We work here. We raise our families here. We know our community, understand its strengths and challenges, and are here when people need a helping hand.

Our purpose is simple: to support our community, strengthen connections, and help local people thrive.

Whether someone is facing a difficult time, looking for support, seeking connection, or simply needs someone in their corner, Prospect Community Services is here — local people supporting local people.

Our people demonstrate our commitment to our organisational values, which are: Respectful, Accountable, Professional, and Transparent.

Our mission is “to support, empower and create solutions alongside our clients and community”, this is a mission which we accept with humility, pride and with a deep sense of responsibility.

Our 2025-2030 Strategic Plan is a cornerstone of our long-term vision, which is for “all people to have the opportunity to achieve their fullest potential”. There are five key pillars to our strategic framework, including:

• Investment in People & Culture,
• Program & Capital Investments,
• Strategic Partnerships & Regional Influences,
• Digital Transformation & Data Capability,
• Financial Sustainability & Reserve Strategy.

Looking ahead, presents exciting opportunities for growth, connection and innovation for Prospect Community Services. We aim to become a 'Gold Standard' employer in regional Queensland, we are also determined to provide a 'Gold Standard' service to all involved with Prospect Community Services.

Our Community Programs

Prospect Community Services is here to help individuals and families navigate life’s challenges, build resilience, strengthen connections, and thrive within our community.

• Emergency Relief Program
• Financial Resilience Program
• Family Support Program
• Youth Support Team
• Domestic and Family Violence Program
• Disability and Mental Health Program
• Supports Coordination
• Community Housing Program
• Breakfast Program and Soup Kitchen
• Wellness Hub
• Business Support Services