We currently have a volunteer opportunity for the following:

Onboarding & Sole Trader Support Designer

Make an Impact and difference that people feel.

Join Australian Business Volunteers on our mission to positively change communities. Whether you are an individual or a business, you can create vibrant and viable communities.

What we do

ABV delivers economic change to communities across the globe through donated business expertise. We create self-reliance and resilience and leave a lasting economic impact – one that endures generations.

How we do it?

We offer meaning opportunities for skilled business professionals to volunteer their expertise across communities in Australia and the Pacific. We work with communities to understand their needs and work with our Skilled Business Volunteers to match them to projects, that bring the right skills at the right time to help deliver outcomes.

About the opportunity

Primary Purpose of the Position

This role supports the development of a locally based aged care workforce by designing a practical onboarding process and clear, easy-to-follow guidance for new sole trader carers. Working with MADCOTA Cares—a regional organisation improving access to aged care across Maryborough and surrounding communities, the volunteer will help address service gaps in smaller and remote areas where travel limits care delivery. The volunteer will create tools and resources that enable community members to confidently establish themselves as independent carers, understand key requirements, and connect to referral platforms such as Mable. Through this work, the role contributes to a sustainable “locals servicing locals” model, improving access to care, strengthening local workforce capacity, and supporting better outcomes for older people living at home.

The tasks and deliverables of this Assignment are:

• Design a structured onboarding process and comprehensive sole trader guide

• Provide guidance and practical assistance to help carers become part of the Mable community referral platform

• Ensure guide supports carers to register, complete verification requirements, and effectively use the Mable platform

• Through the above activities, expand referral pathways, improve visibility of local carers, and strengthen the sustainability of the “locals servicing locals” model, while maintaining safeguards for participants and workers.

Selection Criteria:

• Demonstrated experience in business setup, workforce development, or professional services, with a strong understanding of sole trader or small business operating models.

• Understanding of governance, risk, and compliance in a service based environment. Familiarity with aged care, disability, health, or other regulated human services sectors.

• Ability to translate complex requirements into clear onboarding processes, guides, and templates that are accessible to people with varied backgrounds.

• A commitment to community based social impact.

• Be comfortable working with regional organisations and locals, and able to balance quality & sustainability.

Role information:

• Start June 2026
• Approximately 3 months
• Online/Remote
• QLD

Interested to Apply?

**Click APPLY. **

Please note, if you are interested in applying for the role, we will require you to meet the following criteria:

• 5 years professional experience in the relevant field
• Australian citizen or Australian permanent resident residing in Australia. Australian Citizens residing overseas may be considered on a case-by-case basis.
• Willingness to complete a National Police Check
• Willingness to complete a Working with Children Check

What will happen next?

Our volunteer recruitment team will be in touch with you to advise you of the next steps.

Find out what our volunteers love most about working with our communities:

Throughout our 40-year history, ABV has relied on our passionate and committed volunteers who use their impressive business skills to build marketplaces, mentor entrepreneurs, strengthen institutions and transform communities.

Visit our website to see more about what our volunteers have be involved in and view their stories.

ABV is an equal opportunity employer and Aboriginal & Torres Strait Islander peoples, people from culturally & linguistically diverse (CALD) backgrounds are encouraged to apply for this position.