Key Duties

• Open and close the toy library during assigned shifts
• Log into and operate the inventory/member management software
• Review daily toy reservations and prepare for member pickups
• Supervise and support two on‑duty volunteers, ensuring tasks are completed effectively
• Assist volunteers with locating, checking out, and returning toys
• Greet members, answer questions, and provide friendly, helpful service
• Ensure toys are clean, complete, and ready for circulation
• Troubleshoot minor software or equipment issues and escalate when needed
• Maintain an organised workspace and uphold safety and cleanliness standards
• Record shift notes and communicate updates to the Toy Library Manager

Skills & Experience Needed The following are desirable but not all are essential - a willingness to work with the team is most important:

• Strong organisational and communication skills
• Comfortable using web‑based software and basic computer tools
• Experience supervising volunteers or staff (preferred)
• Ability to multitask in a busy, family‑friendly environment
• Reliable, punctual, and able to work independently

Organisational Profile: The Lane Cove Toy Library is a community-run service that allows families to borrow high-quality toys, games and puzzles rather than buy them. Run by volunteers, the Toy Library supports children’s development through play while helping families save money and reduce waste by sharing resources within the local community.

Benefits & Impact of Volunteering with the Lane Cove Toy Library:

• Support local families by helping to make quality toys accessible and affordable, giving children new play experiences while supporting parents and carers.
• Build community connections by meeting local families and volunteers while contributing to a friendly, welcoming community space.
• Be part of a sharing initiative that reduces waste and encourages reuse rather than buying new toys.
• Develop experience in teamwork, customer service, and using simple library systems.