IT Operations Associate

What’s in it for you?
- Build your professional network: Work alongside and learn from volunteers across industry-leading organisations such as LEK Consulting, EY, SEEK, and more.
- Develop your skills and build your portfolio: Gain hands-on experience in process mapping, stakeholder engagement, and basic change management while developing consulting-style skills such as problem structuring, synthesis, and recommendation development.
- Create meaningful impact: Collaborate with a vibrant community of purpose-led individuals to achieve real-world outcomes and a chance to leave a legacy.
- Flexible, remote work: Volunteer with the reassurance that tasks and expectations are designed to fit around your full-time work or study.
In this role, you will:
- Manage systems, data, and tools for operational coordination: Maintain records and access, support simple platform updates (no coding), and track actions across teams.
- Identify problems and improvement opportunities: Speak with students, Branch Presidents and HQ members to understand pain points and risks.
- Contribute to better processes: Help to design and implement practical solutions that make processes clearer and easier to follow.
- Create and maintain documentation: Develop and maintain clear guides and checklists to support consistent use of updated processes.
To be a successful candidate, you will:
- Be able to contribute 2-3 hours per week.
- Be a university student or recent graduate who is curious, proactive and eager to learn.
- Be able to break down ambiguous problems and synthesise information into practical solutions.
- Be a clear communicator who can engage stakeholders and manage documentation, tasks, and follow-through effectively.
- Be interested in how organisations work and how processes can be improved (no technical or coding background required)
- Be proactive and values-aligned, with a strong sense of ownership and motivation.
Please note: This is a volunteer position designed to fit around your professional schedule.
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