What are the benefits? 🧑‍💼 Opportunity to further develop skills and experience in administration and customer service 🏢 Experience hands‑on involvement in the day‑to‑day operations of a busy animal shelter 🤝 Being part of a team of enthusiastic, hardworking individuals who make a difference in the lives of animals every day

What are the tasks? 👋 Greeting members of the public as they enter the shelter 📞 Answering phone calls and responding to customer enquiries 🐾 Assisting staff with adoptions, surrenders and boarding bookings ⌨️ Completing a variety of data entry tasks 🧹 Ensuring the reception waiting area is clean, tidy and welcoming at all times 📝 Undertaking other office duties as required

What skills and characteristics do I need? 🗣️ Excellent communication and customer service skills 😊 A confident, friendly and positive manner when meeting new people and making them feel welcome 🤍 Preparedness to be involved in delicate and occasionally challenging situations ✅ Reliable, with the ability to work independently, take initiative and multitask 💻 Computer literacy, including a good working knowledge of Microsoft Word and Excel 🐕 Willingness to learn animal handling techniques and housing requirements for incoming animals