Community Manager

About the Role
The Community Manager at Latin Community Hub (LCH) is a volunteer role reporting directly to the Marketing Leader. This external-facing position involves regular engagement with a diverse multicultural, multi-lingual audience across Queensland. The role’s responsibilities include designing, managing, and publishing news items across various social media platforms. Excellent communication skills are essential for promoting to the right audience and driving engagement for face-to-face events and online workshops. The role also involves collaboration with the Public Relations Officer, Chief Editor, and other team members to ensure the success of LCH’s mission.
Key Responsibilities
• Bilingual Proficiency: Incorporate bilingual elements (English & Spanish) when appropriate to address a diverse, multicultural customer base.
• Communication: Use approved social media channels to interact with potential and current members. Frequency of posts as needed, but a minimum of two posts weekly (Instagram & Facebook), and three stories weekly (Instagram) based on LCH activities.
• Community Engagement: Promote online workshops and face-to-face events across all social media platforms. Help co-promote partner-organisation events, as required.
• Data Management: Be aware of publishing analytics to improve audience reach and engagement (e.g. post reach, story views, time of day, demographics, keywords, etc.).
What We Look For
• Relevant Experience: Demonstrated social media experience in a volunteer role, either commercial or non-profit setting.
• Passion for Community Engagement: A strong commitment to connecting with and serving diverse audiences.
• Cultural Alignment: Ability to articulate how LCH’s core values resonate with your personal and professional life.
• Bilingual Advantage: Fluency in English and Spanish to effectively communicate our message.
About Us
The Latin Community Hub (LCH) aims to be the centrepiece for Latin people living on the Gold Coast. We take a community-focused approach to building an active and engaged Latin American presence, supporting their social and emotional well-being, providing resources and fostering connections with the broader Gold Coast community.
Why Join Us? At LCH, you will be able to play a key role in driving meaningful change, empowering the Latino Community, and fostering connections with Australian culture while leveraging your technical expertise in a meaningful way. As a non-profit organisation, we value creativity, cost-effectiveness, and commitment to our mission.
Core Values
- Respect for All
- Better Interaction Personal Fulfilment
- Freedom and Accountability
- Social Justice
- Expanding Opportunities
- Empowerment and Responsibility
- Equal Access
Apply Now!
Ready to take the next step? Express your interest today and be part of a team dedicated to driving social change through innovation and collaboration.
Either Apply Now through Seek Volunteer or forward your
- Current resume
- Cover letter, addressing the key points listed under ‘What We Look For’
To: admin@latincommunityhub.org
