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Volunteer Community Connector

The Salvation Army Australia

Logo for The Salvation Army Australia

Key tasks and responsibilities

Build rapport

The Marion Community Connectors takes a genuine interest in each person who comes on site, striking up conversations with a friendly smile and warm welcome. They offer refreshments and a chance to connect over a cuppa to help community members to relax. Program Support

Marion Community Connectors work across all site-based aspects of support which may include community connections, distribution of pre-allocated financial and material assistance, referral to spiritual support and other services, programs or activities. Bring your dynamic organisational skills to respond to incoming calls and greeting of visitors, whilst also using those quieter times to complete various administrative tasks. Apply your IT skills to using online systems for information entry and retrieval. Bring your attention to detail, professionalism and integrity to ensure that confidentiality is adhered to at all times. Qualifications and skills (desired/required)

Essential for the role is an interest in meeting new people, bringing sensitivity and empathy to all interactions. Desirable previous experience for the role is customer service or connecting with people in a community support setting. Capabilities and personal attributes

Manage Self: Shows personal motivation and commitment to completing work activities effectively; regulates own behaviour and responds appropriately in all circumstances; receives and responds to constructive advice.

Communicate Effectively: Allows others time to speak; listens when they are speaking and asks appropriate, respectful questions; is aware of own non-verbal cues; focuses on key points and uses simple words to build mutual understanding.

Work Collaboratively: Works as a supportive and cooperative team member, shares information and acknowledges the contribution and support of others.