Lifeline Harbour to Hawkesbury is looking for Digital Crisis Supporter to assist help-seekers with a wide variety of issues, including loneliness, relationships, domestic violence, abuse, gambling, drugs and alcohol, mental health, grief and loss, and suicide.

What is involved in being a Lifeline Crisis Supporter?

• Following a recruitment process, you will undertake a self-paced online training course to become a Digital Crisis Supporter

• You will listen compassionately to what's going on for the help-seeker

• If needed, you will support the caller to make a safety plan

• You will be part of an essential frontline team of over 100 CSs, which in 2024 took over 33 000 text and webchat interactions.

After you Apply, the next step is to register directly in the Lifeline portal. Link to the portal is in the automatic application receipt email.

Benefits:

• Volunteer locally and have an impact nationally

• Give back to the community

• Develop new skills for personal and professional growth

• Offer hope to people in crisis

• Connect socially with other volunteers and make new friends

• Join the vibrant Lifeline community and be part of Lifeline's mission to save lives from suicide

• Work remotely from home

What volunteers say: “The training was fantastic! It has changed my life. I’ve learned new skills I can use both with those who reach out to Lifeline via text and chat - and in everyday situations, and I look forward to my fortnightly shift knowing I can make a difference to someone in crisis.”

“I get a great sense of satisfaction from being there for someone in their time of need; it's a real privilege.”