About this opportunity

We need you!

Centre 360 Youth and Family Service provides a safe, free, welcoming counselling service for young people aged 12-24 and their families to find the support they need on their journey to wellbeing. We are looking for volunteers to welcome clients to the centre and provide admin and program and/or comms support. We are looking for dedicated, reliable, and welcoming crew Mon-Fri 12-5pm. To work with us, you must have a Working with Children Check.

About Centre 360 Youth and Family Service

Centre 360 Youth and Family Service transforms lives by offering free counselling and innovative programs for young people aged 12-24 and their families in Sydney’s eastern and south-eastern suburbs.

At Centre 360, we meet young people where they are, to navigate challenges and build a brighter future. Our values are to welcome, respect and empower.

About the Role

This role is based in Paddington for a minimum of two afternoons a week for minimum 12 months. Flexible afternoon shifts, spanning 4-5 hours each, are available up to 5 days a week to accommodate your schedule. Volunteers work to a weekly roster, but we are flexible with holiday leave.

Access to email and a mobile smart device is required. Training will be provided.

Key Tasks of the Position:

*Greet and welcome clients to the service

*Provide general administration and office assistance

*Treat all personal information in confidence and respect client privacy

*Support and be a resource to the team using your own expertise and skillset (program support, creative, comms, budget, finance, editing, legal or fundraising skills highly valued).

*Undertake general office duties - answering phone calls, record keeping, ordering supplies, maintaining office equipment

*Take care of correspondence: send-receive office email in a professional manner

*Support with social media scheduling

*Support fundraising team with data entry, sponsor and beneficiary communication.

About You

*Confident communicator with strong customer service skills

*Will welcome, respect and empower clients

*Excellent interpersonal and teamwork skills

*Willingness to learn about Centre 360 model of care, services and programs

*Value and supports diversity and inclusion

*Punctual, trustworthy and reliable to attend rostered shifts

*Utilise your skills, experience and expertise to meet the needs of clients and team.

*Previous experience in an administrative capacity preferred

*Good computer & digital skills

*Proficient in Microsoft Office (Excel, Word, PowerPoint) and experience with Teams (preferred)

*Have the capability to work independently

*Strong organisational skills with the ability to multi-task

Attention to details and problem-solving skills

Benefits

*Work within a passionate, dynamic and engaged team in an organisation that has enabled clients to reach their goals and potential for forty-seven years.

*Extend your capacity to contribute to growing social justice and a more compassionate, welcoming, respectful and empowering community.

*Develop new skills, gain hands-on experience, and apply your professional skills to work that makes a difference.

*Enjoy flexible working arrangements.

*SFSS respects, values and encourages diversity. We believe that diversity in our people enriches our organisation and the impact that we generate. Aboriginal and Torres Strait Islander people are strongly encouraged to apply.