Description: As a Visitors Liaison Officer, you will be the face of our centre, assisting visitors in planning their perfect experience while promoting our beautiful area. You will provide helpful and accurate information about local attractions, events, accommodations, dining, transportation, and cultural sites, ensuring every visitor feels welcome and informed.

What We’re looking for:

• A passion for helping others and promoting our region.

• Friendly and approachable attitude.

• Basic knowledge of local attractions.

• Reliability.

• The ability to work both independently and as part of a team.

• Familiarity with basic office software and point-of-sale systems is an asset.

Key Responsibilities:

• Greet visitors warmly with a friendly and approachable attitude.

• Provide visitors with information on local landmarks, attractions, restaurants, events, transportation and other services.

• Answer inquiries via phone, email, and in person.

• Distribute brochures, and promotional materials.

• Help maintain the cleanliness and organization of the centre.

• Stay updated on local events, weather conditions, road and traffic conditions and any changes in opening hours for attractions.

• Support the team in updating information materials and displays.

• Handle light administrative tasks.

• Promote sustainable and responsible tourism practices.

• Promote a positive image of our community.

Skills & Qualifications:

• Competent communication and interpersonal skills with the ability to interact with people from diverse backgrounds.

• Friendly, approachable, and helpful attitude.

• Ability to work well in a team and independently.

• Interest in the local area and tourism.

• Basic computer skills, including familiarity with email and word processor.

• Previous customer service experience is a plus but not required.

Why Join Us?

• Gain valuable experience in tourism and customer service.

• Be part of a dynamic and supportive team focused on making a positive impact on tourism in our community.

• Meet new people and make connections within the community. Contribute to the success of local tourism.

• Flexible hours to fit your schedule.

• A fun, supportive team environment.