Clean Up Australia is looking for enthusiastic and proficient reception/customer service volunteers to answer phones and queries in the lead up to Clean Up Australia Day 2025 (Sunday, March 2 2025).

The months preceding Clean Up Australia Day are particularly busy with many phone enquiries coming in.

Key Responsibilities:

• Work as a team member in cooperation with other paid and volunteer staff. • Perform key reception and customer service duties including: Answering phones, responding to participant queries about registering a Clean Up site, searching Clean Up Australia's internal database, editing participant events and details online. • Other general administrative duties as required .

You will possess:

• Experience in an administrative office and team environment • A proficient, polite and friendly phone manner • Good clear communication skills • Punctuality • Reliability • Ability to treat all clients with respect • Proficiency in the use of standard software such as the Microsoft Office suite • High attention to detail and ability to remain calm under pressure • Understanding of principles of privacy and discretion and ability to uphold strict confidentiality • Excellent organisational and time management skills • Enthusiasm for learning • Some familiarity with the organisation

What's in it for you:

• Opportunity to contribute meaningfully to a charitable organisation

Clean Up Australia inspires and mobilises communities to improve and conserve our environment, eliminate litter and end waste.

What was started over thirty years ago, by Ian Kiernan, AO, an "average Australian bloke" who had a simple idea to make a difference in his own backyard has now become the nation's largest community-based environmental event.

Of course, Australia's waste challenges can't be solved in just one day, so over the past three decades, Clean Up Australia has evolved into an organisation that works with community, government and businesses to provide practical solutions to help us all live more sustainably every day of the year.

Today Clean Up Australia’s focus is as much on preventing rubbish entering our environment as it is removing what has already accumulated.

Only applicants selected for interview will be contacted