As a** Student Experience Lead** you will be an integral part of the People and Culture team and you will ensure that RESN students are receiving tutoring to a standard that meets student expectations.

Key responsibilities will include:

• Monitoring student engagement: regularly checking in with students to gather qualitative feedback on how their tutoring sessions are progressing

• Working with the Sessions Team to inform students on RESN's academic and non-academic resources available to them

• **Quality assurance: **periodically sitting in on video tutoring sessions to ensure the quality of RESN tutoring is being upheld, and working with the Impact Evaluation team to identify opportunities for improvement

• Attend and contribute to a fortnightly team meeting

This role has a time commitment of 2-4 hours per week, flexible around your university schedule. This role requires a valid Working with Children Check.

RESN is seeking applicants who are either at university, have recently graduated/are on a gap year, or who have experience working in the education sector.