Duties will include:

• Cheerfully greeting members and ensuring their needs are met.
• Working cooperatively to support all other volunteers in the Centre.
• Being able to answer telephone enquiries, diarise messages and use the photocopier.

After On-Site training, it would be expected that they can:

• Use the cash register and balance up at the end of the day.
• Accept memberships, guide other volunteers and assist in the setting up of member activities.
• Open and close the centre
• Have an understanding of confidentiality
• Be able to resolve small issues and refer larger ones to the Voluntary Management Committee
• Willing to complete external courses e.g. first aid, if requested.
• Provide relief for other duty managers on leave, sickness etc.

Additional Requirements:

• Previous experience working in an office environment or customer service would be an advantage.

Benefits: Be part of a friendly happy team, provide a valuable service to our members, share skills and learn new ones.