Tasks include -

• Undertaking all tasks on the ‘venue hire task list’
• Acting as a first contact for all queries regarding venue hire, including making bookings.
• Following Centre policies and procedures
• Providing guided tours of rooms and the centre, liaising with interested parties on venue information, venue terms and conditions, availability, details of the hire, included equipment.
• Undertaking building orientation sessions with hire clients, including allocation of keys
• Attending to ‘Venue Hire enquiry’ form or ‘Venue Hire Application’ forms received via website
• Ensuring as far as possible that venues, hire equipment, supplied refreshments and associated equipment is topped up, clean, functioning, available and kept in order.
• Photograph and report any damage or clean ups required and report to the CEO or admin officer.
• Complete and print bookings calendar to display
• Follow up on bookings, payment of bonds and room hire. Essential Criteria
• Good teamwork and communication skills
• Ability to work with a diverse groups of people
• Ability to work under general guidance and exercise initiative, discretion and judgement
• Excellent customer service skills
• Intermediate Computer skills in Microsoft Word and Excel, emails and internet search. (Experience in Office 365 an advantage)
• Able to understand and use online booking system.

To be referred to this role an interview with Volunteering Central Coast is required. You will be contacted soon to arrange a mutually convenient time and place