Vinnies shops Our Vinnies shops are a well-established and much-loved part of the Aussie retail landscape. Aside from being an op-shop mecca for fans of all things quality and thrift, the shops generate revenue for our broad range of services supporting the community. They may also be a first point of contact for people seeking emergency assistance.

As a Volunteer Retail Day Coordinator, you will play a central role in the operations of the shop, making a significant and valuable contribution to the St Vincent de Paul Society NSW.

The Volunteer Role The Volunteer Retail Day Coordinator assists fellow volunteers and the shop operations for allocated days, and supports the Volunteer Retail Team Leader to achieve the goals of St Vincent de Paul NSW’s Strategic plan. Responsibility involves a variety of tasks including: • Providing customers with an excellent shopping experience; • Undertake daily financial reconciliations, banking and security of organisational assets in line with Vinnies operation manual, which are under the supervision of the Line Manager; • Ensure all sales transactions are processed through the Point of Sale (POS) System and are compliant with the policy and procedures; • Coach and train volunteers in all aspects of their roles to ensure they meet organisational requirements; and • Work with the team to rotate stock regularly and ensure visual merchandising of all stock is of a high standard, and is priced in accordance with Vinnies pricing model.

The volunteers we are seeking will ideally: • A people person – welcoming, encouraging, positive and respectful; • Willing to work within the ethos of the St Vincent de Paul Society and promote public understanding of the work of Vinnies NSW; • Able to deliver high levels of customer service; • Initiative driven, reliable, punctual and a good time manager, with a can-do attitude; • A good communicator, motivator, with solid negotiating and influencing skills; • Computer literate and have good numeracy skills; and • Fashion retail experienced, with an eye for styling and detail.

We welcome those with previous retail or hospitality supervisory experience to share their skills with their fellow volunteers in the shop.

Why join Vinnies as a volunteer Volunteering is a great way to interact with like-minded people and build friendships.

Your contribution as a volunteer will bring you a feeling of satisfaction knowing you are working for an organisation that makes a difference for those in need.
It will provide an opportunity for those who would like to gain retail training and experience and an avenue for you to share your expertise and talents.

Our volunteers are an integral part of the ongoing success of our Vinnies shops and in achieving the goals outlined in the St Vincent de Paul NSW’s Strategic Plan. If you are interested in becoming a much valued Vinnies volunteer, please either pop in to the shop for an application and information pack or hit the APPLY button below.

Vinnies The St Vincent de Paul Society NSW (Vinnies) assists people experiencing poverty and inequality and works to shape a more just and compassionate society. We assist in offering “a hand up” to people in need. We do this by respecting their dignity, sharing our hope, and encouraging them to take control of their own destiny. The St Vincent de Paul Society NSW is committed to being a Child Safe Organisation. Vinnies has developed a clear, accountable and transparent Policy and Procedures to ensure that it complies with relevant legislation and that all children and young people who come into contact with Vinnies are kept safe and are supported to the best of our capacity. St Vincent de Paul Society NSW is an Equal Opportunity host and is committed to engaging a diverse workforce. Vinnies strongly encourages applications from people from Aboriginal and Torres Strait Islander background, people with disability, people from diverse cultural and linguistic backgrounds and mature aged applicants.