Tech Help Volunteer
As a Tech Help Volunteer at the Girrawheen library you will provide mainly one-on-one technology assistance to the general public. We are looking for an outgoing and enthusiastic person with an interest and experience with technology (desktops, laptops, tablets and mobile devices) and a comfortable command of English. You must have a high level of patience and be able to make people feel welcome and identify their different levels of IT competency.
Typical tasks
- Explain and assist in the implementation of a new program or platform.
- Develop the understanding of participants to better operate the device they own.
- Assist in the discovery of hardware or software.
- Advise on the available library resources, such as eBooks, and assist them in their use.
- Encourage participation in a supportive learning environment.