Outreach, our signature volunteer program, involves chatting with people experiencing homelessness, offering them essential items, and most importantly, human connection. Each Outreach shift starts with our volunteers meeting in a public space where our Outreach Coordinator (OC) will brief everybody for the day. We then split into teams and walk a pre-set route round a CBD, meeting people experiencing homelessness, getting to know them, having conversations, and providing that essential human connection. We then meet up again at the end, spend some time to debrief, share our stories, and provide each other with care and support.

Outreach Team Leaders (OTLs) assist a lead volunteer during Outreach events, supervising small groups of 2-4 volunteers as you walk around Brisbane CBD and engage with people experiencing homelessness.

Specific duties and responsibilities include:

• Gathering all Volunteers at the start of the shift
• Adhering to the pre-arranged date, time and location
• Always being punctual and reliable with communication and attendance
• Motivating and guiding Volunteers on shift
• Coordinating the even distribution of Volunteers on shift
• Ensuring all volunteers follow Health and Safety protocols, and report incidents when necessary
• Debriefing Volunteers at the end of each shift
• Attend monthly meetings with the Volunteer Manager and other OCs, when available
• OTLs will also be asked to sign a formal ‘Roles and Responsibilities’ document cementing their duties in writing.

The safety and wellbeing of all our volunteers is our highest priority - we won't force you into an uncomfortable situaiton, and you will never be asked to do something you're not willing to do. Full training and preparation will be provided, and Mobilise staff and senior volunteers will always be on hand to help when needed.

In return for volunteering with Mobilise, you get:

• Flexible commitment: Our Outreaches are just two-hour sessions on weekends.
• Learn about homelessness: Gain firsthand experience and challenge stereotypes.
• Develop valuable skills: Enhance your communication, empathy, and teamwork skills.
• Become part of a community: Meet like-minded individuals passionate about social change.
• Contribute to impactful research: Data from our Outreaches helps inform solutions for homelessness.
• Gain professional development: Mobilise are happy to provide references to any future employer about your time volunteering with us, as well as posting Linkedin recommendations for those wanting to build up their online presence!

Hrishi, a dedicated volunteer with We Are Mobilise, has this to say about his experience:

"Volunteering with Mobilise has been eye-opening. The conversations I've had with people experiencing homelessness have been truly impactful. A woman on the street told me she'd never felt so listened to. It was a powerful reminder that sometimes, all someone needs is a conversation."

Outreach lasts for only two hours every fortnight on a Sunday in Brisbane, Melbourne and Sydney. We also have a separate operation in Canberra - please get in touch if you'd like more information.

Next steps:

• Fill in an application on SEEK, or
• Email our Volunteer Manager, Josh Chaim, at josh.chaim@wearemobilise.com with an expression of interest to become an Outreach Team Leader. Please include details about yourself, your experience, and what draws you to this position.
• Join our Facebook group 'Mobilise Outreach', where you'll be able to see our upcoming Outreach events and keep up to date on all things Mobilise!
• We'd also encourage you to go to our website and fill in the 'Get Involved' form to join our mailing list.

We're in a huge stage of growth and this is going to be a big year for Mobilise so there's no better time to come onboard! If you’d like some more information or just want to say hello, please drop us a line at outreach@wearemobilise.com

Thanks, see you out there!