The Community Liaison & Concierge Volunteer will improve the experience of visitors and services users supporting their engagement and support the team with the delivery of activities and events.

Community Liaison & Concierge Volunteers will:

• greet visitors and services users directing them to the area and/or activity they are attending

• connect service users with the services they are seeking

• assist visitors and services users in accessing and using the computers in the computer area

• provide practical assistance in completing forms

• support the team in setting up and packing up areas for group and clinics including rearranging furniture, arranging tea/coffee, catering etc

• providing general reception and special event support

You will need:

• excellent communication skills

• posses a welcoming, supportive and practical approach

• respect the individuality of each service user/visitor and treat them in a caring and non judgmental manner

• Ability to refrain from imposing your own philosophical, moral or religious standards/beliefs upon service users

• Ability to support Mission Australia purpose and values and work in accordance with policies and procedures