Key Responsibilities

• Build and maintain strong relationships with families served by the organisation. Act as a primary point of contact for families, addressing inquires, concerns, and providing necessary information about programs and services.

• Collaborate with program staff to assess the needs of families and develop strategies for engagement and support.

• Develop and implement outreach strategies to engage community members and stakeholders.

• Represent Search Dogs Sydney at community events, meetings, and forums to raise awareness of our programs and initiatives.

• Collaborate with local organisations, schools, and businesses to establish partnerships and leverage resources for the benefit of the community.

• Maintain accurate records of interactions with families and community members.

• Collect feedback and input from families to inform program development and improvement.

• Prepare reports and presentations on family and community engagement activities, outcomes, and impact for internal and external stakeholders.

Qualifications

• Previous experience in community outreach, family support, or advocacy roles (highly recommended)

• Strong interpersonal and communication skills, with the ability to build rapport and trust with diverse populations

.• Ability to work collaboratively with internal teams and external partners.

• Empathy, compassion, and a commitment to serving families and communities with dignity and respect.

• Proficiency in Microsoft Office.

• Commitment to upholding the values and mission of Search Dogs Sydney Inc.

Benefits

• Opportunity to make a tangible difference in saving lives and serving the community during times of crises.

• Opportunities for professional development and growth.

• Personal satisfaction in knowing that your efforts contribute to the safety and well-being of others in their time of need.