We are seeking applications from enthusiastic individuals for the pivotal role of Cat Care Coordinator. This role ensures the day-to-day operational tasks of the organisation are appropriately allocated to team members and addressed in a timely manner.

Key responsibilities:

• Workflow coordination - oversee and manage the efficient running of workflows and processes for the intake, care and adoption of cats handled by Furry Friends
• Task assignment - process daily requests (received via email inbox and Facebook posts) and allocate tasks according to team member roles and their individual responsibilities
• Performance evaluation - conduct oversight of task execution by team members; provide support and feedback as appropriate to improve the efficiency of task completion
• Continuous improvement - identify areas for improvement in operational workflows and processes; ensure consistency between process and task execution with their documented descriptions in supporting manuals
• Communication and reporting - maintain clear communication channels within the organisation to help ensure team members are clear what tasks need to be done, their priority, and any dependencies; provide activity reporting to the Furry Friends Committee, including key accomplishments, challenges, and areas for improvement

Core Skills / Experience

• Process and detail-oriented
• Resource management
• Interpersonal communication
• Team collaboration
• Organisational skills
• Passion for animal welfare
• Empathy

Commitment Required

• 5-10 hours per week for a minimum commitment of 6 months
• Attendance at scheduled online meetings

As this role is primarily virtual or home-based, you will need (at your own expense):

• Reliable computer
• Reliable mobile phone
• Reliable internet and antivirus
• Facebook Messenger account
• Google Workspace (incl. Gmail, Drive, Docs, Meet) experience