Title: Research and Communications Officer

Reports to: Business Support Officer

Terms: Voluntary, at 26 Remount Way, Cranbourne West or remotely, 1 day per week (Wednesday or Friday preferred)

Purpose of the job:

To engage in research, data collection and making outbound calls to Primary and Secondary Schools to build a database of relevant contacts for our Schools Engagement Project. This will assist Backpacks 4 VIC Kids staff to build relationships with schools and maximise the impact of the services B4VK can offer our community.

Key Tasks:

Provide support to our Business Support Officer to build and maintain our School contacts Database.

Making outbound calls professionally to schools to identify the contact information of appropriate individuals to meet with about partnering with B4VK. This could be Head of School, or someone in charge of community engagement or student welfare.

Keep accurate records of phone calls in the database, reporting outcome of each conversation and any follow-up actions required.

Experience, Knowledge & Skills Required Microsoft Office 365 – OneDrive, Outlook, Word, Excel etc. Initiative Welcoming demeanour Friendly and professional phone manner Behavioural Competencies Required Strong interpersonal skills Sound decision making & Judgement Ability to work autonomously Systematic & Methodical Excellent task management Positive outlook