1. Who is the Racial Justice Centre

RJC is a not-for-profit founded by lawyers with lived experiences. RJC’s purpose is to eliminate racism and racial injustice, using the legal system, education and reform. It is fighting for a world where all people can live, thrive and enjoy life without racism. You can find out more about us on our racialjustice.au website.

2. Duties

Reporting to the Operations Manager and IT Lead, this role’s duties include, but are not limited to: Collaborating with the operations, IT and marketing teams to create the Saleforce CRM and create procedures on use and associated documentation.

• Maintain Salesforce configuration, automation (flows, process builder and workflow), object configuration
• System maintenance including Security Reviews, Release Updates, Health Check, and Optimiser
• Maintain security structures - user management, profiles, groups, permission sets, etc
• Build and maintain Reporting and Dashboards for the business and team
• Manage business as usual requests through Salesforce
• Assist with enhancements and projects for Business Requirements and Salesforce Team to complete these enhancements/projects
• Ensure the correct release management process is followed for configuration and development.
• Maintain and document configuration and operational processes.
• Attend monthly team meetings
• Have a passion for social justice
• Willing to contribute up to 3 hours a week

3. Attributes The ideal candidate must have:

• Experience with Salesforce
• Knowledge and experience in administering Sales Cloud and Service Cloud
• Powershell/ PowerApps experience highly advantageous, including if you are Salesforce administrator certified
• Salesforce User Management and Setup experience
• Highly adaptable with great problem-solving and organisational skills

4. Benefits of volunteering with the RJC Holding a role in this team brings with it many benefits and development opportunities, including:

• Senior-level strategy development and thinking
• Innovative and effective multi-channel communications
• Honing skills in marketing and communications
• An opportunity to increase community advocacy.

Please submit your EOI with your resume, or a link to your LinkedIn or portfolio.