DLF provides digital mentoring in remote communities to improve digital literacy and social inclusion.

A Tech Mate is a digital mentor that provides one-on-one support to help people learn about technology and use it confidently and safely. Our Tech Mates bring their tech knowledge for seniors who wouldn’t otherwise be able to get online. We assist with any questions they may have and any issues that may arise.

We get it. Teaching people how to use technology can seem daunting, but you aren’t expected to know everything. In fact, the best skills you can have are the ability to admit that you don’t know everything, and to be able to learn on the go…

Typically, our learners are seniors or those from disadvantaged backgrounds or with learning difficulties. You will be assisting seniors with iPads, accessing the Internet, and any other device they may have.

Help improve lives by sharing your tech knowledge on areas like:

• How to print

• Using emails

• Attaching/sending or taking photos

• Signing up or using MyGov

• How to view bills online

We provide you with onboarding and guidance, the training you need, and we link you up with a suitable learner and other volunteers to gain valuable customer relationship experience.

There’s no waiting to see your impact – it’s obvious from the outset. What we do is really an uplifting and amazing experience.