We are seeking applications from enthusiastic individuals for the role of Donor Relationship Manager. This critical role will assist Furry Friends in securing the financial support and resources needed to carry out our mission.

Key responsibilities:

• Donor cultivation and stewardship - identify and cultivate relationships with potential donors, including individuals, companies, foundations and community groups; maintain regular contact with current donors to express appreciation, provide updates, and deepen engagement
• Donor communication - develop and implement communication strategies to keep donors informed about Furry Friends’ activities, successes, and needs
• Donation processing - oversee the accurate and timely processing of financial donations, and in-kind contributions
• Registration and data collection - maintain a register of donors to track donor interactions, contributions and preferences; ensure data accuracy and integrity

Core Skills / Experience

• Interpersonal communication
• Customer service and relationship management
• Team collaboration
• Organisational skills
• Passion for animal welfare
• Empathy

Commitment Required

• 5 per week for a minimum commitment of 6 months
• Attendance at scheduled on-line meetings

As this role is primarily virtual or home-based, you will need (at your own expense):

• Reliable computer
• Reliable mobile phone
• Reliable internet and antivirus
• Facebook Messenger account
• Google Workspace (incl. Gmail, Drive, Docs, Meet) experience