Hills Community Aid is committed to providing fair and reasonable access to financial support. Our No Interest Loan Scheme (NILS) offers individuals an alternative when faced with barriers to accessing low-level credit.

This Role Is Ideal For:

-Retired professionals with a background in finance -Individuals looking to gain experience in financial capability work, particularly in budget support -Those with a solid understanding of financial documentation, including bank and credit statements

• Compassionate individuals with excellent communication skills and a desire to give back to their community

As a Volunteer NILS Loan Application Support Assistant, you will play a vital role in assisting clients with application forms, discussing budgeting strategies, and analysing financial statements.

Responsibilities Include:

-Guiding potential NILS clients through the application process -Assisting clients in gathering the necessary documents for their applications -Forwarding completed applications for processing

Desired Skills and Attributes:

-Proficiency in MS Word, Excel, and excellent customer service skills -The ability to operate within a compassionate and non-judgmental framework -Strong communication and interpersonal skills to connect with diverse groups of people -Exceptional attention to detail and strong organizational abilities -Effective time management skills -The ability to work with professional discretion and maintain confidentiality

Mandatory Requirements for the Role:

-Completion of Hills Community Aid's volunteer registration process, including induction modules and any necessary training -Current Criminal History Check (Police Check) and a Working with -Children Check (WWCC) will be required