Volunteer Client Support Officer

Responsible for delivering emergency relief to people in need, Volunteer Client Support Officers are warm, compassionate and have a genuine desire to make a difference to the people we assist.

Our Hub Space is a welcoming and safe space for all members of the community to seek assistance and our Volunteers are at the heart and soul of what we do from here. Responsible for delivering emergency financial support to people in need,

The Volunteer Client Support Officer Role

You can perform a variety of tasks including:

• Providing short term financial assistance and/or making referrals to services within or outside the Society;

• Conducting phone and or face to face interviews with the people we assist - providing a positive experience;

• Record keeping and input into database

• Some administration duties however this experience is not necessary

The people we are seeking will ideally be:

• Willing to work within the ethos of the St Vincent de Paul Society NSW;
• Respectful of others and flexible in their attitude to work and the team;
• Compassionate with a non-judgemental attitude and a kind heart;
• Reliable, punctual and a good time manager, with a can-do attitude;
• Basic computer skills desired but not essential;
• Be a people person – welcoming, encouraging and positive; and
• Have a genuine desire to serve those in need.
• Hours are flexible and minimum of 1-2 shifts each fortnight are desired

No experience needed as in-house coaching and training is provided. We welcome people with experience in various backgrounds to share their experience with their fellow peers.

**Why join Vinnies **

Your contribution will bring you a feeling of satisfaction knowing you are working for an organisation that makes a difference for those in need.

Vinnies

The St Vincent de Paul Society NSW (Vinnies) assists people experiencing poverty and inequality and works to shape a more just and compassionate society. We assist in offering “a hand up” to people in need. We do this by respecting their dignity, sharing our hope, and encouraging them to take control of their own destiny.

The St Vincent de Paul Society NSW is committed to being a Child Safe Organisation. Vinnies has developed a clear, accountable and transparent Policy and Procedures to ensure that it complies with relevant legislation and that all children and young people who come into contact with Vinnies are kept safe and are supported to the best of our capacity.

St Vincent de Paul Society NSW is an Equal Opportunity host and is committed to engaging a diverse workforce. Vinnies strongly encourages applications from people from Aboriginal and Torres Strait Islander background, people with disability, people from diverse cultural and linguistic backgrounds and mature aged applicants.