Mac Mates - Social Support Volunteer
Macular Disease Foundation AustraliaMacular Disease Foundation Australia (MDFA) is a national for purpose organisation. Its purpose is to reduce the incidence and impact of macular disease – the leading cause of legal blindness and severe vision loss in Australia. MDFA has four pillars of work: prevention and early detection, supports and services, advocacy, and research and data.
At Macular Disease Foundation Australia, we know that a macular disease diagnosis, as well as the associated symptoms, can be confronting and isolating for people without a support network. Our Mac Mates program is designed to alleviate this isolation by matching clients with volunteers to have a chat and share their experiences.
We offer two types of volunteer roles under the Mac Mates program. These include:
- Mac Mates Buddy: You will be matched with someone primarily for social support and to have a chat. Does not require any macular disease knowledge
- Mac Mates Guide: You will provide guidance and support to someone living with a macular disease. You will have a macular disease diagnosis yourself, have been living with vision loss, have a close friend or family member with macular disease.
You will be matched with a client based on shared interest, background, and diagnosis (if applying to be a Mac Mates Guide). You can speak with your matched client over the phone, via video chat, or in-person at a local café, at least once a fortnight for a minimum of 5 times/visits.
The responsibilities for this role include:
- Making regular (at least once per fortnight) phone calls, video calls, or face to face visits to one or more people living with a macular disease
- Providing regular feedback on calls to MDFA
- Utilising MDFA’s client database to enter client information, feedback, updates, etc
- Attending occasional meetings (over the phone/online) with MDFA staff that assist with evaluation of the peer support programs.
Essential Qualities:
- Effective communicator
- Strong interpersonal skills
- Values diversity of opinions as a strength and respects divergent views
- Empathetic listener and able to appreciate concerns of elderly persons and those experiencing vision loss
- (For Mac Mates Guide) Living with a macular disease, and/or, having a close have a close friend or family member with macular disease, and/or, are familiar with macular disease and want to provide support to those affected
- Basic IT skills with some proficiency in the use of Office software, as well as the ability to enter small amounts of data into an online database.
This is a great opportunity for someone looking to volunteer in a role where they can make an immediate and positive impact to someone living with macular disease. You will be part of a friendly team and your role will be well supported.
Applicants must be willing to complete a National Police Check (or provide evidence of one complete within the last 6 months).
You are more than welcome to come into the office for your shift if you are based in Sydney, NSW.
A standard professional resume is required for this skilled volunteering opportunity.