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IT Coordinator/Officer

Logo for Ondru

About Us

Ondru is a Melbourne-based non-profit humanitarian organisation working towards a more connected, compassionate and equitable society. We use art to provoke thought, evoke feeling and inspire change on issues of social justice. We make people think, feel and act through pioneering art projects that give voice to silent, unheard and misunderstood human stories that express the human condition. Our projects touch upon social justice issues and experiences such as identity and displacement, Indigenous experience, homelessness, health and well-being and war and violence. Projects are delivered locally and internationally using many forms of art including photography, theatre, dance, film, music, sculpture, poetry, painting, digital projections, mural and public art installation.

Our most known project is Voiceless Journeys, an art project that aims to celebrate cultural diversity and raise awareness about the journey, struggle, survival and achievements of people from diverse backgrounds – people who were impacted by displacement.

Our Values

  • Courage: to face challenges with honesty and bravery
  • Integrity: never compromise on our moral principles
  • Respect: always treat ourselves and others with dignity and compassion
  • Community: recognise that we are always more effective together and to strive for the betterment of community
  • Originality: to be pioneers in our work and to strive for the extraordinary

Why Volunteer at Ondru?

You have a genuine opportunity to create meaningful change and to contribute towards giving voice to silent and unheard human stories that express the human condition. In this rebuilding phase, you have the opportunity to directly make a difference in transforming Ondru into a thriving organisation again and support social change. Be part of a dynamic organisation and a community that is working hard towards creating a more compassionate, connected and equitable society.

Key Accountabilities & Responsibilities

The position is responsible for:

Providing advice and assistance to Ondru staff on IT matters; Developing and managing IT logistics including IT solutions for day-to-day operations, software configuration, website domains, email system, overseeing website maintenance, document management systems, and internet access; Advising and assisting with IT based procurement and implementation in relation to innovative solutions to facilitate global projects face-to-face and online; Providing IT support for Trello, Dropbox, Google Drive, email accounts and others; and Participating in policy and procedure development on IT matters.

Key Selection Criteria

  • Passionate about people and a commitment to the purpose and values of Ondru;
  • Skills and experience in IT including procuring IT solutions, data management, document control and process development as well established skill-set in troubleshooting and technical issue resolution;
  • Ability to work effectively with people from diverse backgrounds;
  • Excellent organisational, time management and problem-solving skills;
  • Able to use initiative and “make things happen” (i.e. ‘hands on’ approach);
  • Possess high levels of personal and professional integrity and confidentiality; and
  • Excellent computer literacy skills and must have your own laptop

Knowledge, Skills and Experience

  • To be successful in this position it is preferred that you have:
  • Tertiary qualification (or studying towards one) in relevant field;
  • Open-minded – with a willingness to challenge your own thinking and have the ability to adapt and be flexible to the changing needs of the organisation;
  • Be committed to working in a team environment while promoting inclusivity and collaboration; and
  • Be hardworking, hands on, energetic and vibrant.


To apply, please email your application with your CV to using the subject line: IT Coordinator Application. If you would like to chat further about the position, please contact Thien Nguyen, People and Culture (P&C) on 0424 123 362. You are encouraged to apply as soon as practicably possible.