Benefits:

Volunteering at an RSPCA Op Shop is a fantastic way to help animals in need, develop your customer service skills, connect with the community, and meet new friends and fellow animal lovers!

As an Op Shop volunteer, you’ll benefit from:

• Learning key retail skills and customer service
• Meeting new friends and being a part of an awesome community
• Making a difference in the lives of animals
• Discounts in RSPCA Victoria op shops as well as our retail stores

Role purpose:

Our op shops provide much needed funds to support RSPCA Victoria achieve our vision of “ending cruelty to all animals”. The op shops also play a visible role in the wider community as the “face” of RSPCA Victoria.

The purpose of this role is to help sell a wide range of new and pre-loved items. This involves serving customers, assisting with stock rotation, sorting and pricing donated goods and keeping the op shop in a tidy and presentable state.

This role requires the ability to perform a wide range of tasks as required depending on the op shop activity on the day.

Flexibility and the willingness to contribute to the team’s efforts are important in this role.

Duties include:

• Serving and assisting customers
• Receiving, sorting and pricing donated goods
• Displaying and rotating goods for sale in the store
• Performing cash and Eftpos sales
• Ensuring the store is clean, tidy and well presented

No two days are the same!

What we need:

To be successful in this role you will need:

• To be at least 18 years of age
• Great customer service skills
• The ability to work in a team
• Basic mathematical skills
• Effective communication skills
• Manual handling ability (up to 10kg)
• A great sense of humour!

About us:

RSPCA Victoria is a non-government, community-based, not-for-profit organisation whose vision is ‘ending cruelty to all animals’. We are Victoria’s best-known and most respected animal welfare organisation.

Our organisation’s purpose is to work with the community to achieve outstanding animal welfare through education, advocacy, and animal care and protection. RSPCA Victoria’s values - clarity and accountability, respect and consideration, and expertise and collaboration - set clear expectations for all our staff and volunteers.

Volunteers are an integral part of the RSPCA Victoria team. They play an active and vital role in helping to support our work to improve the welfare of animals and protect them from cruelty and neglect.

RSPCA Victoria is recognised by Mental Health Australia as a skilled workplace.

So what are you waiting for?!

Join our fun and friendly family today and help animals in need. We can't wait to hear from you!