Role purpose Assisting with raising funds through the sales of preloved and new clothing, accessories and homewares to support the everyday work of Red Cross. Volunteers assist to drive sales through delivering excellent customer service, emphasizing on positive shopping experience for our customers.

Role responsibilities

• Assist with sorting, tagging and preparing donations for sale
• Help assess the quality and suitability of donated merchandise, and address quality issues with the Store Manger
• Dispose of unsuitable goods appropriately according to the Red Cross Policy
• Process sales through the register/Point of Sale system
• Assist with cash handling and banking in line with Retail policy procedures
• Help to create window and visual merchandising displays
• Maintain a clean and tidy store with general housekeeping duties
• Identify hazards, assess risks, and report incidents as required in line with the WHS policy - Understand and apply Red Cross retail policies and procedures
• Manual handling and lifting up to 10kg
• Provide support to customers, fellow volunteers, and staff