Eastern Beaches Salvos provide a variety of services to people living in the Eastern Beaches communities of Sydney. The Corps distributes food parcels with food supplied by Oz Harvest, offers weekly community breakfast and community lunch, provides material aid food parcels and acts as center through which clients can collect assistance from the Doorways program. Doorways and Pathways caseworkers provide programs and casework through the center. There is a weekly community table (faith gathering) where people share fellowship.

Receptionists are key in the smooth running of our programs providing relief for Corps Officers so they can focus their attention towards our community members. The role is primarily a front line reception role that brings a variety of administration activities such as data entry, filing, preparing of spreadsheets, responding to calls and emails, as well as assistance with volunteer onboarding and record keeping. This role is ideal for someone who loves order, systems and quality improvement, as well as supporting a team to achieve great outcomes for the community. Receptionists are highly valued team members as they are the ‘engine room’ of Eastern Beaches Salvos

Key responsibilities

Bring your dynamic organisational skills to respond to incoming calls, emails and greeting of visitors, whilst also using those quieter times to do data entry, preparing documents, reports and spreadsheets.

Refer enquiries to the appropriate mission expression

Apply your well-honed IT skills to using online systems for information entry and retrieval.

Support volunteer recruitment with initial follow up of expressions of interest, supporting volunteers with applying for checks, along with assistance with organising volunteer training.

Bring your attention to detail, professionalism and integrity to ensure that compliance and confidentiality is adhered to at all times.

Qualifications and skills (desired/required)

Experience in administration is essential

Proficiency in Microsoft Word, Excel and Sharepoint

Confident with online systems and software, as well as using printers (specific on the job training will be provided)

Strong verbal and written communication skills

Capabilities and personal attributes

Manage Self: Presents a demeanour that is appropriate to work setting and role; shows personal motivation and commitment to completing work activities effectively.

Act Ethically and with Integrity: Is reliable and trustworthy; acts consistent with TSA vision, mission and values; respects TSA’s Christian identity and activities; supports a culture of integrity and professionalism.

Show Respect: Recognises and respects differences in culture, style and viewpoint; responds in culturally appropriate ways.

Display Resilience: Remains open to new ideas and approaches; displays an optimistic approach to work.

Communicate Effectively: Clarifies own understanding; appropriately requests and provides information verbally; writes in a way that is logical and easy to follow; requests and provides information in well written formats; writes fluently in a range of styles and formats.

Works Collaboratively: Works as a supportive and cooperative team member, shares information and acknowledges the contribution and support of others; engages with others to share information and solve issues and problems jointly.

Lead Safety and Wellbeing: Performs all duties in a safe manner, ensuring the safety and well-being of self and others; participates in and contributes to WHS consultation.

Demonstrate Accountability: Takes responsibility and is accountable for own actions in line with TSA policies and procedures; shows care and respect in the efficient use of TSA funds, property, equipment and resources; supports and acts in compliance with the records, information and knowledge management requirements of TSA.

Think Analytically and Solve Problems: Finds and checks information needed to complete own work tasks; shares ideas about ways to improve work tasks and solve problems; identifies ways to improve systems or processes which are used by the team/unit/department.

Background check requirements

Background checks play an important part in our commitment to being a safe organisation. Where an applicant has disclosable history, the selection process includes a fair assessment and a risk management approach. Collection of personal information is handled per our privacy and confidentiality policies. Below is what is required for this role:

As this role involves dealing with confidential information and access to TSA Systems, it requires a Police Check As this role involves direct contact with vulnerable community members, it requires a Working with children Check