Everything is going online; without the skills to use technology, people are becoming more and more excluded from the modern world and all it has to offer. A Tech Mate is a digital mentor that provides one-on-one support to help people learn about technology and use it confidently and safely.

You don’t need to be a tech wiz for this role - you just need an understanding of basic technology skills and some patience. Typically, our learners are seniors or those from disadvantaged backgrounds or with learning difficulties. You could be asked to help with their phone, laptop or tablet. You can mentor over a phone call/video or meet face to face at a local library as arranged by you and the learner. Help Improve lives by sharing your tech knowledge on areas like:

• How to print

• Using emails

• Attaching/sending or taking photos

• Signing up or using MyGov

• How to view bills online

We provide you with onboarding and guidance, the training you need, and we link you up with a suitable learner and other volunteers to gain valuable customer relationship experience.

Benefits: Gain valuable CRM experience. Free training. Free Police Check. Ongoing support and mentorship.