You will make a difference by

• Supporting community members attending IPC Health services to complete the VHES Survey 2021 if they wish to
• Assisting community members to choose the hard copy or online version of the survey as they wish
• Assist with access to the online version if required
• Clarifying any questions as needed
• Collecting completed hard copy surveys or assisting with submission of online version
• Assisting community members in accessing the survey in their own language where possible and if requested
• Wearing the provided Personal Protective Equipment such as masks and face shields and observing all infection control protocols

To succeed, you will need

• Friendly and adaptable communication skills
• Great customer service skills
• Well developed ability to speak, read and write in English
• Attention to detail
• Active listening skills
• Patience and flexibility
• An ability to speak and work in a language other than English could be an advantage, particularly: Vietnamese, Burmese, Persian or Arabic
• Attendance at our online Survey Helper training session before survey period date tbc
• Availability during survey period from 8 November to 13 December for half day or full day shifts on weekdays