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Telecross Call Centre Volunteer Holiday/Festive Season - WEEKDAY/WEEKEND - Blacktown

Australian Red Cross
  • Short term (December 2021 – January 2022, including public holidays)
  • Weekday and/or Weekend - 7am to 10am (3 hour commitment)
  • Availability requested at least once a week on Regular / consistent days each week
  • Remote calling from home
  • Join the world’s largest humanitarian network

The Program

Telecross is a programme supporting isolated and elderly people by providing a daily phone call to check on their wellbeing and safety. The calls support people to live independently in their own homes, providing peace of mind and reassurance.

Telecross volunteers are rostered to make a brief phone call between 7am – 10am to check on the wellbeing of clients who are isolated and are at a risk of accident or illness that may go unnoticed.

Volunteers keep records of all the calls made and ensuring the confidentiality of clients is maintained at all times.

The Opportunity

The end of year holiday season is usually when the elderly and most vulnerable people in our community are the loneliest and would greatly benefit from a friendly phone call to check on their wellbeing.

If you are someone who is reliable, possess good conversational skills and ability to relate to older people, then you are the person we are looking for!

The Impact A phone call each day can make a huge difference to wellbeing of an isolated, vulnerable and elderly client! As a Telecross Call Centre Volunteer, you’ll provide peace of mind and be a friendly voice to people who are elderly or have disability. This role will provide you the opportunity to engage with isolated and elderly people in a positive way. Red Cross will ensure you have training, support and access to other opportunities within the World’s largest humanitarian network.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply.

You can not apply for this role as it is no longer available.