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Op Shop Retail & Customer Support

Kids First Australia
Logo for Kids First Australia

Come and try volunteering at our fabulous cosy Op Shop! The Retail Support role assists with the daily operations within the Kids First Op shop in Rosanna by providing hands-on support to staff, excellent customer service and keeping our shop looking beautiful.

• Provide and maintain high levels of customer service in line with Kids First standards.

• Assist customers to find the perfect pre-loved fashion item, unique gift or other purchase while always expressing thanks for supporting Kids First.

• Assisting with maintaining a well presented and tidy store.

• Accepting donations and thanking donors for supporting Kids First.

• Use available point of sale systems and processing technology.

• Cash handling, using an EFTPOS machine and sales register.

• Promoting and talking to customers about current Kids First and Retail Op Shop promotions or events.

• Represent Kids First’s Op Shop team through your passion for supporting vulnerable children and families.