• Time frame: ongoing
• Time involved: 2 hours daily, 7 days, week on/week off

The program

Red Cross supports members of the community to be more independent, to improve their wellbeing and social connection, and to remain living independently. We do this by making daily welfare calls to people who live at home and may be experiencing social isolation.

The opportunity

If you are over the age of 18 and interested in speaking with older people and have the ability to communicate with people from a variety of backgrounds this will be the ideal role for you.

The TeleCross caller will contact clients as per a call sheet, check the client’s state of wellbeing, and provide social connection.

TeleCross calls are made from the comfort of your own home.

The impact

As a Telecross volunteer, you’ll provide peace of mind and be a friendly voice that improves the social connections and wellbeing of older people who may be experiencing isolation and loneliness.

Red Cross will ensure you have training and ongoing support within the world’s largest humanitarian network.

Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with different lived experiences, abilities, gender, ethnicity, age, and sexual orientation. We are a child safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities.

Thank you for considering volunteering at Red Cross. We also have great career opportunities. Click here to find out more.